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We are fortunate to receive comments from our customers regarding our service over the years. This page will collect feedback. Feel free to post a comment!
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September 13, 2023
If you’re looking for piano tuning, repair, or general upkeep, Craig’s the man.
When I called him, he answered all my questions about the piano, especially since I was having it tuned to 432hz, as opposed to the standard 440hz.
When he arrived, on time. He was also very upfront, and informed me of the tuning process, as well as the possible other challenges that may arise.
He meticulously went through the tuning process and lubricated the keys. The piano sound FANTASTIC!!!
Eric Sander Kingston
Craig did a great job, and the piano sounds beautiful. I will definitely go to Ace for future tunings.
Craig was so nice to work with. He has lots of experience and backs it up with a tremendous amount of technical knowledge. The icing on the cake was the beautiful music he played after tuning it to check everything was working well.
Craig has been our family’s piano tuner for almost a decade. He’s everything we want in a piano technician and more - punctual, professional, incredibly knowledgeable, generous with advice but always gentle with suggested expenses... I’m so grateful to be his client and that our pianos are under his care!
raig was prompt, efficient, and personable.He took the time to understand what my playing habits and expectations were, before adjusting one string.During his visit to my house, he was open to questions and generous with stories and advice and general knowledge about pianos – – all of it very impressive :-).He tickle the ivories briefly once he was done, and when he was gone, I sampled his work firsthand. What a difference! It’s almost like playing a brand new instrument: I hadn’t realized how dim and flat and blah it had been for years.I’ll definitely be having Craig back the next time I need it tuned.
Excellent service. Wouldn’t want anyone else tuning our piano. Thanks Craig!
Craig did a great job pitch raising my piano after 5 years of no tuning. Piano sounds great.
Craig Cole is an expert at tuning pianos! His experience with every aspect of a pianos from proper care, service, and tuning is amazing. Totally recommend Craig!
For several years now Ace Piano has handled our piano’s tuning & maintenance. Their service has been nothing less than personable, honest & affordable. Needless to say, we are very happy to have found a dependable company to count on. Many thanks to Ace piano!
Craig has been servicing my home and church pianos for 25 years. He advised and guided us to the perfect used instrument for our sanctuary. I could not be more pleased with the quality of his work.
Craig S. Cole - Piano Tuner
Pianos and Humidity Control - Michigan